Salesforce Hyderabad invitations job applications for Support Engineer (Tier II- CPQ) for the yr 2021. Online applications are open on the official website.
Salesforce CPQ and Billing extends the Salesforce Sales Cloud with totally built-in Quote-to-Cash capabilities. Salesforce Quote-to-Cash has a gifted staff with unmatched cloud computing expertise and a singular tradition, completely targeted at taking excellent care of our clients, companions, and staff.
Eligibility
- Bachelor’s degree most well-liked (ideally in Computer Science or engineering self-discipline)
- CPQ expertise is necessary
- SFDC Certified Administrator, SFDC Certified Developer, or SFDC Platform App Builder most well-liked.
- Prior expertise troubleshooting JavaScript, HTML, and CSS
- 1 – 3 years expertise working in SaaS
- Experience in writing/troubleshooting Apex Triggers and Apex Classes most well-liked
- Prior expertise with Apex, Visualforce a bonus
- History of sturdy software program troubleshooting expertise
- Customer dealing with expertise or demonstrated means to speak with clients is required
- Passion for buyer’s success and persistence in engaged on difficult points
- A pure curiosity for studying new topics
- Ability to be taught expertise rapidly via instruction and self-training
- Exceptional verbal communication expertise with pleasant, affected person {and professional} telephone manner
- Exceptional written communication expertise with the power to rapidly compose clear and concise solutions
- Business evaluation and necessities gathering talents is a plus
Read extra: Service Support Specialist Engineer at Ericsson, Bengaluru: Apply Now(Opens in a new browser tab)
Responsibilities
- Understand Quote-to-Cash processes and turn out to be a professional in Salesforce Quote-to-Cash
- Understand buyer’s enterprise wants
- Provide high stage of assist that ensures buyer’s success
- Quickly analyze circumstances logged by the buyer and help them with resolving the difficulty
- Respond to and replace the open circumstances in a well-timed vogue and handle dozens of circumstances at a time
- Answer questions regarding the shopper’s occasion, Salesforce Quote-to-Cash, and salesforce.com
- Train different brokers and doc greatest practices and new processes
- Communicate product concepts, bugs, and customizations to the product growth staff
About Salesforce
Founded in 1999, Salesforce is the worldwide chief in Customer Relationship Management (CRM). Companies of each measurement and business are utilizing Salesforce to rework their companies, throughout gross sales, service, advertising and marketing, commerce, and extra by connecting with clients in a completely new method. We harness applied sciences that may revolutionize corporations, careers, and, hopefully, our world.
Apply here for Support Engineer (Tier II- CPQ) at Salesforce, Hyderabad.
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