Senior Technical Writer at Red Hat, Bengaluru: Applications Open

Applications are invited for Senior Technical Writer at Red Hat, Bengaluru for the year 2021. Online applications are open on the official website.

The Red Hat Customer Content Services crew is in search of a Senior Technical Writer to affix our Red Hat OpenShift Product Documentation crew in Bengaluru, India. In this function, you’ll work as a part of a crew that promotes buyer loyalty and success using content material growth and supply.

You’ll be liable for characteristic documentation, consumer guides, and premium content material that accompany Red Hat’s choices, which will probably be made out there online through Red Hat’s buyer portal.

As a Senior Technical Writer, you’ll outline the scope of, high-quality check, and ship writing tasks whereas sustaining a buyer focus by collaborating in present suggestions packages and persistently growing your technical experience. Drawing out of your ardor for each technology and the English language, you’ll work intently with builders, engineers, and different material specialists to create content material that helps our prospects perceive our choices and options.

About Red Hat

Red Hat is the world’s main supplier of enterprise open supply software program options, using a community-powered strategy to ship dependable and high-performing Linux, hybrid cloud, container, and Kubernetes applied sciences.

Red Hat helps prospects combine new and present IT applications, develop cloud-native applications, standardize on our industry-leading working system, and automate, safe, and handle complicated environments. Award-winning help, coaching, and consulting companies make Red Hat a trusted adviser to the Fortune 500. As a strategic associate to cloud suppliers, system integrators, software distributors, prospects, and open supply communities, Red Hat can assist organizations put together for the digital future.

  • Bachelor’s degree ideally in IT, computer science, or an arts or language area
  • Fluent written and verbal language expertise in English
  • Familiarity with and information of Red Hat’s choices or associated {industry} choices
  • Ability to learn, write, and compile technical documents, together with characteristic descriptions, buyer use circumstances, and launch notes
  • Communication expertise in establishing and sustaining communication with material specialists and different mission crew members.
  • Work intently with content material strategists, engineering mission groups, and different stakeholders to create and keep high-quality content material for Red Hat’s choices and options
  • Engage and collaborate with the closed-loop buyer suggestions program to handle
  • content material gaps, act on direct buyer suggestions and promote steady enchancment on the documentation expertise
  • Keep up-to-date with adjustments in our choices, buyer use circumstances, and help points by
  • integrating with specialty teams from the Customer Experience and Engagement (CEE) crew
  • Effectively handle documentation tasks and ship efficient customer-focused documentation
  • Master using our inside documentation toolchain, together with the publishing platform and challenge monitoring instruments.
Senior Technical Writer at Red Hat, Bengaluru.

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