Applications are invited for Operations Client Service – Emerging Leader at State Street, Bengaluru for the year 2021. Online applications are open on the official website.
About State Street
Across the globe, institutional traders depend on us to assist them to handle danger, reply to challenges, and drive efficiency and profitability. We maintain our purchasers on the coronary heart of every part we do, and good, engaged workers are important to our continued success.
Answer and/or evaluate inside and exterior consumer queries about accounting and custody. Analyze the issue and acquire and consider info to succeed in sound conclusions. Ensure advanced points are escalated as wanted and evaluate aged inquiries to make a sure correct and well-timed decision.
- Strong written and verbal communication abilities (in English)
- Excellent consideration to element & organizational abilities
- Ability to investigate & remedy an issue
- Comfortable multi-tasking in fast-paced surroundings
- Computer skilled & skilled with MS Office
- Own relationships with inside and exterior purchasers to help and improve consumer service expertise.
- Review audit bundle and numerous reporting for inside and exterior purchasers.
- Work carefully with the onshore group as the subject material skilled for the general course. Assist with deployment of operational adjustments and help the implementation of course of enhancements.
- Provide glorious consumer service and drive the group to accommodate buyer calls for in a quick tempo and evolving surroundings.
- Ensure group is reaching accuracy and assembly pre-determined targets.
- Assign work, decide personnel wants, oversee quick time period deliverables, and coordinate workflows.
- Resolve points and prioritize actions within the absence of the direct supervisor.
- Deliver coaching and training to all employees.
- Act by dangerous insurance policies and procedures to help State Street’s dedication to Risk Excellence.
- Perform associated duties as assigned.
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