Thomson Reuters is searching to hire eligible candidates for the position of Order Management Associate for its workplace in Bangalore.
About the Company
Thomson Reuters Corporation is a Canada-based multinational media conglomerate. The firm was based in Toronto, Ontario, Canada, the place it’s headquartered at 333 Bay Street (Bay Adelaide Centre).
Thomson Reuters was created by the Thomson Corporation’s buy of the British firm Reuters Group in April 2008 and is majority-owned by The Woodbridge Company, a holding firm for the Thomson household.
The work might include any of the following depending on the region the position is answerable for.
- Manage the order course of for choose merchandise; this contains getting into orders into specialist permissioning or digital success techniques and dealing with inside prospects to make sure the order is fulfilled in keeping with agreed turnaround instances and with accuracy.
- Escalate all delays to inside teams together with the senior members of the crew as applicable.
- Accountable for assembly and sustaining outlined requirements for high quality and productiveness.
- Manage inside buyer queries and communication in knowledgeable and service-minded method guaranteeing.
- Be a crew participant and be sure that inside and exterior buyer’s necessities are met – attend crew conferences.
- Responsible for online Maintenance, Lapsing of subscriptions, and access-related points.
- Support billing crew in validating online invoices and portals.
- Monitor the group electronic mail account to make sure that requests are actioned and accomplished in keeping with agreed turnaround instances.
- Creating and modification of buyer grasp information.
- Meet agreed quantity, service, and high-quality targets.
- Education– Graduate/post-graduate in a related field corresponding to commerce or accounting.
- Experience Required – 1 to 2 years of expertise in Order Management / Billing Operations.
- Good information interpretation abilities.
- Good working information of laptop techniques. Knowledge of SAP, Salesforce is a bonus.
- Ability to prioritize and focus on elements.
- High aptitude for studying.
- Deadline-oriented and talented to multitask.
- Should possess glorious communication – written and verbal and in a position to work as a crew.
- Ability to work independently on some actions, displaying a suitable degree of prioritization and escalation abilities.
- Should be versatile working in shifts (2 PM -11 PM IST)
To go to the official application page, click on this link.
Click here to view the official notification for the post of Order Management Associate at Thomson Reuters, Bangalore
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