Process Associate- Customer Service at Genpact, Gurgaon: Apply Now

In this position, you may be accountable to exhibit innovation and instinct in figuring out areas requiring operational adaptation and/or enhancement Active consumers of the Internet and online applications.

Eligibility

Minimum {qualifications}

• Any graduate degree or equal with an excellent educational file
• Meaningful work expertise
• Excellent Interpersonal Skills

Preferred {qualifications}

• Relevant expertise in a customer support position chat/e mail/voice
• Effective probing expertise and analyzing / understanding expertise
• Analytical expertise with buyer-centric strategy
• Excellent proficiency with written English and with impartial English accent
• You ought to be capable of work on a versatile schedule (together with weekend shift)
• Good consideration to element

Responsibilities

• You ought to reply to buyer queries and issues
• You ought to present help for information assortment to allow Recovery of the account for the finished consumer.
• Maintain a deep understanding of shopper course of and insurance policies
• Reproduce buyer points and name out product bugs
• Provide wonderful customer support to our clients
• You ought to be accountable to display capability for vital considering and evaluation.
• You ought to be accountable to showcase confirmed work ethic, with the flexibility to work properly each independently and throughout the context of a bigger collaborative atmosphere.

For application & More details, click on under.

Process Associate- Customer Service at Genpact, Gurgaon. (Link Expired)

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