Genpact, Gurgaon is inviting job applications for the position of PA, Customer Service for the year 2021.
In this position, you may be accountable to exhibit innovation and instinct in figuring out areas requiring operational adaptation and/or enhancement Active consumers of the Internet and online applications.
- Any graduate degree or equal with an excellent educational file
- Meaningful work expertise
- Excellent Interpersonal Skills
- Relevant expertise in a customer support position chat/e mail/voice
- Effective probing expertise and analyzing / understanding expertise
- Analytical expertise with buyer-centric strategy
- Excellent proficiency with written English and with impartial English accent
- You ought to be capable of work on a versatile schedule (together with weekend shift)
- Good consideration to element
- You ought to reply to buyer queries and issues
- You ought to present help for information assortment to allow Recovery of the account for the finished consumer.
- Maintain a deep understanding of shopper course of and insurance policies
- Reproduce buyer points and name out product bugs
- Provide wonderful customer support to our clients
- You ought to be accountable to display capability for vital considering and evaluation.
- You ought to be accountable to showcase confirmed work ethic, with the flexibility to work properly each independently and throughout the context of a bigger collaborative atmosphere.
For application & More details, click on under.
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