Saturday, October 16, 2021

GCB Operations Associate at BT, Kolkata: Applications Open

About BT

BT has a key position in British society, fostering change and main know-how innovation. From delivering the Olympics to supporting the emergency companies to investing extra into analysis than some other UK know-how firm, we take satisfaction in the whole lot we do – and within the individuals who work right here.

About this position

Your position is essential to the success of our enterprise unit. You will play an necessary a part of a staff.

You will perform a spread of operational processes delivering in opposition to key measures that assist our enterprise targets, our stakeholders, and most significantly our prospects. You will carry out day-by-day, weekly and month-to-month duties to an excessive normal to make sure operational supply in opposition to SLAs, and you’ll present common enter into key KPIs.

You will construct expertise inside your area and provide good assist to staff leaders and the GBS administration neighborhood. You might be provided alternatives to develop each professionally and personally.

You’ll have the next obligations

• Performing a spread of operational processes delivering in opposition to key measures that assist our enterprise targets, our stakeholders, and most significantly our prospects.

• Executing day by day, weekly and month-to-month duties to make sure operational supply.

• Providing common enter into KPI reporting.

• Supporting staff leaders and GBS administration together with your area experience providing recommendations and steerage the place acceptable.

• Delivering wonderful operational assist to our key stakeholders and prospects.

• When needed personal buyer points via to decision.

• Understand and observe related and acceptable authorized, regulatory and compliance steerage in search of assist if wanted.

• Participate in enterprise enhancement initiatives.

You’ll have the next abilities & expertise

• Ability to work as a member of a staff in a quick paced surroundings.

• Strong communication abilities with colleagues, stakeholders and prospects.

• An consciousness and understanding of regional issues (authorized, compliance, technical, cultural).

• Effective time administration abilities with the power to take care of dynamic and typically altering priorities.

• The capability to work successfully with the MS Office software program suite.

• The capability to select up and work with new know-how related to the position.

• Previous expertise working in an operational surroundings delivering in opposition to difficult KPI

• Experience working as a part of a centered {and professional} staff.

• Be in a position to reveal a buyer centered strategy with supply of wonderful customer support.

• Some expertise in delivering change and driving enterprise enhancment.

• Graduation is a should.

Eligibility Criteria:

COVID-19 Notice: We’ve modified our recruitment course in order that we will proceed to supply thrilling alternatives in BT. We’ve moved to ‘virtual hiring’ till additional discovery – which incorporates video interviews and digital onboarding, to guarantee that we preserve candidate and worker security.

For More Details: Click Here

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