EPAM India is hiring candidates from 2021 graduates for the role of Application Support Engineer through an Off-Campus Drive 2022. Eligible candidates are requested to apply for the job on or before Jan 16, 2022, Sunday.
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About the Job Role:
Application Operation and Support Analyst role bring solutions to clients through our services and technology. This position will give you exposure to a wide variety of tasks and
technology including debugging, diagnosis, operations, and deployment. This role is a great opportunity for someone with good knowledge of technology basics, troubleshooting, and a desire to be a team player. You will work closely with management, developers, testers, and project teams.
Job Description:
| Application Support Engineer |
| Any of the EPAM India offices (Hyderabad/ Pune/ Bengaluru/ Chennai/ Gurugram) |
| 4L Per Annum + Standard Benefits |
| Jan 16, 2022, Sunday, 12:00 PM IST |
| 2021 |
| Immediate Joiners with Academic Score 60% in 10th,12th, UG, and PG |
| B.E/B.Tech (CSE,IT,ECE) OR MCA OR MSc (CS) |
| None (Candidates who are keen to build a career in Application Support are eligible) |
| Tuesday, Jan 18, 2022 |
| 2nd February 2022 |
Requirements:
- Bachelor’s degree (or equivalent work experience)
- Action-oriented with problem-solving nature Team player
- Communication and relationship-building
- Analytical and critical thinking skills
- Understand business priorities and business logic
- 24/7 support – Members should be flexible to work in 3 different shits as per the project roster
Responsibilities:
- Provide technical support to meet end-user Service Level Agreements (SLO/SLA)
- Own client issues reported, seeing the problem through to resolution
- Design, troubleshoot, and identify solutions to resolve customer issues
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal and offshore teams
- Provide prompt and accurate feedback to clients with good communication skills, both written and verbal
- Document knowledge in the form of base tech notes and articles
- Self-directed and can operate without intensive management
Download Job Description File for EPAM India Off-Campus Drive 2022 for 2021 Graduates from here.
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