EPAM Off-Campus Drive 2022 for 2021 Graduates

EPAM India is hiring candidates from 2021 graduates for the role of Application Support Engineer through an Off-Campus Drive 2022. Eligible candidates are requested to apply for the job on or before Jan 16, 2022, Sunday.

About the Job Role:

Application Operation and Support Analyst role bring solutions to clients through our services and technology. This position will give you exposure to a wide variety of tasks and
technology including debugging, diagnosis, operations, and deployment. This role is a great opportunity for someone with good knowledge of technology basics, troubleshooting, and a desire to be a team player. You will work closely with management, developers, testers, and project teams.

Job Description:

Requirements:

• Bachelor’s degree (or equivalent work experience)
• Action-oriented with problem-solving nature Team player
• Communication and relationship-building
• Analytical and critical thinking skills
• Understand business priorities and business logic
• 24/7 support – Members should be flexible to work in 3 different shits as per the project roster

Responsibilities:

• Provide technical support to meet end-user Service Level Agreements (SLO/SLA)
• Own client issues reported, seeing the problem through to resolution
• Design, troubleshoot, and identify solutions to resolve customer issues
•  Follow standard procedures for proper escalation of unresolved issues to the appropriate internal and offshore teams
•  Provide prompt and accurate feedback to clients with good communication skills, both written and verbal
• Document knowledge in the form of base tech notes and articles
• Self-directed and can operate without intensive management

Download Job Description File for EPAM India Off-Campus Drive 2022 for 2021 Graduates from here.

Apply link – EPAM India Off-Campus Drive 2022 for 2021 Graduates

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